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| Home > Support
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| Key File Format Modified - An Important Message for Earlier
Version Users! |
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Starting from DocuCom PDF Driver 7.50 and Plus 6.50 (all released on August 20,
2004), the key file format has been modified to be more user-friendly.
Significant Advantages:
1. The size of the key file has been reduced from about 450k bytes to
less than 30k bytes.
2. The key file is now accessible for viewing by web browsers (such as
IE).
3. Available for download immediately after confirmation of purchase.
The key files obtained through online purchases or recovery have switched to
the new format already.
Note:This new format key file can only successfully
activate those products released after Aug 20, 2004. A patch for earlier
version products to recognize the new key file has also been provided. By using
this patch, you can activate the older products with a new key file.
Click here
to download the patch. |
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Frequently Asked Questions (FAQ) about the format change and product
activation.
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1. I have a key file for PDF Driver 7.02, can I use it on PDF Driver 7.50?
Of course - you can download PDF Driver 7.50 directly from our web site and use your key file to activate it. Or, you can retrieve a new key file instead.
2.I have a new key file, buy I still want to use the earlier version (such as PDF Driver 7.02).
Just download a patch file, the earlier version product can be activated with a new key file after installation of the patch.
3. I am a user of PDF Driver 6.50, but I have lost the key file.
You can retrieve the key file after registering your copy in Zeon website successfully. Since the key file retrieved is the new format key file, you must download and install the patch first. You can also choose to upgrade PDF Driver from version 6.5 to 7.50, and then use the new key file to activate the new version.
4. I am an user of PDF Driver 5.0, but I have not received any key file yet.
Your product version is too old. You cannot use the new format key file to activate PDF Driver if below version 6.1. We suggest you buy an upgrade to the latest PDF Driver 7.xx, and then you can use the new key file to activate the new version.
5. I have installed the latest version, but the key file does not work at all.
First, fully uninstall the earlier version. Second, make sure the icon of the key file has been recognized by your Windows operating system, it should be a golden key with blue background. Double-click the key file and it should work correctly.
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