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Zeon Corporation Online Store - Refund Policy
(Last revised:2009/2/13)

This policy covers all products available from the Zeon Corporation Online Store site except for Volume License Program.
(Our warranty for VLP products has been specified in End User License Agreement:

Zeon Corporation Online Store -

Conditions for ESD (Electronic Software Delivery):

Software sold via ESD is subject to various guidelines. The main benefit of electronically delivered software is that the product's functionality and features can be tested prior to purchase. We make every attempt to provide updated demonstration software for our customers to try before they need to make a purchasing decision. Please refer to the product download section to download a demo version today.

If you have any problems downloading a program, please visit Online Support and leave the program name and your contact information.

Refund Policy

Zeon is not responsible on any loss or damage to the Software Product Serial Number, License Key, or Enabler 30 days from time of purchase. Zeon Corporation warrants that the media containing the Software, if provided by Zeon Corporation, is free from defects in material and workmanship under normal use for a period of ninety (90) days from the date of delivery as evidenced by a copy of the receipt. Zeon Corporation's sole liability for any breach of this warranty shall be to replace your defective media or to give a full refund. Any media not meeting Zeon Corporation's Limited Warranty must be returned to Zeon Corporation or its authorized distributors by prepaid post with a copy of the receipt. Replaced Software shall be covered by this limited warranty for the period remaining under the warranty that covered the original Software, or if longer, for thirty (30) days after the date of shipment to you of the replaced Software

If you have activated the product, please deactivate it prior to requesting a refund.

To receive a refund for an electronically downloaded product, you must sign and return a letter to with the following information:

Personal Details
   Name:    Company:
   Street Address:    Town/Suburb:
   State:    Postal Code:
   Country:    Contact Phone:
   Email Address:    Preferred Contact Time:
Product Details
   Returned Item:    Order Date:
   Volume:    Serial Number:

   Reason for return:






   Your Signature:

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