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Retrieve Lost Serial Number
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Home > Your Account > Purchase History
Search My Purchase Records and Licenses

In case you have experienced system crash and lost everything -- such as the Key File, Serial Number, E-mail records, etc., we will help you to trace the Serial Number.

Please follow the steps below:
1> Sign in to ZEON website and create your account if necessary.
2> Choose "Retrieve Records" on User Home page.
3> Enter the "E-mail" address and the "True Name" registered in the original Order form, then click "Search My Records" button.
4> If the record is found, you will receive an email enclosing the serial number in a few minutes.