This policy covers all products available from the Zeon Corporation Online Store site:
Zeon Corporation Online Store - http://www.pdfwizard.com.

Refund Policy and Conditions for ESD (Electronic Software Delivery):

Software sold via ESD is subject to various guidelines. The main benefit of electronically delivered software is that the product's functionality and features can be tested prior to purchase. We make every attempt to provide updated demonstration software for our customers to try before they need to make a purchasing decision. Please refer to the product download section to download a demo version today.

If you have any problems downloading a program, please visit Online Support and leave the program name and your contact information.

At Zeon Corporation Online Store's sole discretion, Zeon Corporation Online Store will refund the purchase price for products which fall into the following categories:

1. The product has been proven to be defective by Zeon Corporation Online Store's technical support.
2. The product is not delivered within three (3) business days.
3. Duplicate orders that have only been made at Zeon Corporation Online Store.
4. The date of purchase is within 30 days.

To receive a refund for an electronically downloaded product, you must sign and return a letter to sales@pdfwizard.com with the following information: